MyNexthire uses PLuG to reduce ticket resolution time
we overcomes challenges and enhances efficiency
The Challenge
Every company’s hiring process is a bit different. A good ATS allows for customized workflows that ensure everyone can stay organized. The first time Bitwise evaluated ATS they made their decision based on price, but they quickly learned in time that there is a vast gap between the ATS’s Hiring workflow and the actual hiring workflow in Bitwise.
The ATS was unable to customize the actual hiring workflow in Bitwise. Hiring remained slow, manual, and time-consuming. The team had to spend a lot of time manually following up internally with each other, the hiring managers. Applicants received little to no communication of the progress of their application further causing a bad candidate experience.
I’ve been leading teams for almost a decade and in my previous companies too, tracking customer tickets has always been a huge pain.
According to Mishra, despite searching extensively, they were unable to find a single tool that could effectively address their needs until they integrated DevRev.
The Solution
Bitwise team decided it was time to move on from the current ATS. MyNextHire’s robust customization of Hiring workflow, reporting dashboards, and automated notifications helped the team to finally stay on top of the recruiting workload and helped the candidate experience.
Bitwise has been using MyNextHire since 3+ years. Robust product, never experienced down time till date. Great customer support ! Their configurable workflows, and licensing structure suits us perfectly.
According to Prabhu, despite searching extensively, they were unable to find a single tool that could effectively address their needs until they integrated DevRev.
The Result
With MyNextHire, by reducing friction through automation and customization, recruiters could spend their valuable time on recruiting tasks, find better hires, and ultimately reduce time-to-fill.
Bitwise has been using MyNextHire since 3+ years. Robust product, never experienced down time till date. Great customer support ! Their configurable workflows, and licensing structure suits us perfectly.
According to Jade, despite searching extensively, they were unable to find a single tool that could effectively address their needs until they integrated DevRev.
Description
No two organizations are the same; the same applies to their hiring workflow and process. Every company has a unique way of moving applicants through its pipeline, providing the right amount of access to hiring managers, notifying the hiring managers, notifying the applicants, and informing employees about the IJPs / Referrals Program. Customizing your ATS can help you to make it your own and make it work better for your organization.
Candidate Experience
Custom notifications play a major role in candidate experience. Creating automatic responses that go out to the applicants at various stages of their application process– More Importantly, MyNextHire helped the Bitwise team to increase transparency in the application process, a lack of which can be a major turnoff for job seekers. Instead of sending out a standard template of email to candidates – Bitwise was able to customize the email notifications with unique content.
Hiring Managers
Ensuring hiring managers are engaged throughout the recruiting process by providing automatic custom notifications. Providing Hiring Managers with a dashboard provides a quick and real-time update without reaching out to the recruiters. Customizing evaluation reasons to shortlist and evaluate the candidates as per Bitwise Hiring workflow. Recruiters and hiring managers, you have a tall task ahead of yourselves: finding that perfect candidate. Thank goodness with today's technology, like ATS, perfecting the hiring process is easier than ever. Ultimately, the best way to win over potential candidates on your end is to continue putting innovation and digitalization in the forefront of your hiring efforts. After all, recruiting can be hard enough as it is.
